Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: 2026
Table of Contents
1Information We Collect
We collect information you provide directly to us, including:
- Personal Information: Name, email address, phone number, and shipping address when you create an account or place an order.
- Payment Information: Payment details are processed securely through our payment partners; we do not store full credit card numbers.
- Order History: Details of your purchases, returns, and shopping preferences.
- Communications: Records of correspondence if you contact our customer support.
- Device Information: IP address, browser type, and device information for security and analytics.
2How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about orders, returns, and account matters
- Provide customer support and respond to inquiries
- Improve our website, products, and services
- Send promotional offers and updates (you can opt out anytime)
- Prevent fraud and enhance security
- Comply with legal obligations
3Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Delivery partners, payment processors, and email service providers who help us operate our business.
- Legal Authorities: When required by law or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or asset transfer.
4Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for all data transmission
- Secure payment processing through PCI-compliant partners
- Regular security audits and updates
- Access controls and authentication mechanisms
- While we strive to protect your information, no method of transmission is 100% secure
5Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Data portability where applicable
- Lodge a complaint with data protection authorities
To exercise these rights, contact us using the details below.
6Cookies & Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences and shopping cart
- Analyze website traffic and user behavior
- Personalize your experience
- Serve relevant advertisements
You can control cookies through your browser settings. Disabling cookies may affect certain website functionalities.
7Children's Privacy
Our services are not directed at children under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected personal information from a child, we will delete that information promptly.
8Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised “Last updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.
9Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Address
Lankapatti, Kakdwip Bazar, Nayapara
Kakdwip, West Bengal - 743347
Phone
+91 70767 76603Business Hours
Mon-Sun: 10:00 AM - 8:00 PM